How to Cancel a Norton LifeLock Subscription?

Norton LifeLock provides identity theft protection, antivirus security, and online privacy features. While it’s a trusted service, you may eventually want to cancel your subscription—whether due to switching providers, cost considerations, or simply not needing the service anymore.

To avoid unexpected charges or auto-renewals, it’s important to cancel your Norton LifeLock subscription correctly. Here’s a straightforward guide to help you do it smoothly.

Important Things to Know Before Cancelling

Before you begin, keep the following in mind:

• Cancelling stops future auto-renew charges.
• You can still use the service until your billing period ends.
• If you’re eligible, you may request a refund for recent renewals.
• You must cancel through the email/account used to purchase the subscription.

How to Cancel Norton LifeLock Subscription

Step 1: Sign In to Your Norton Account

• Visit the official Norton website.
• Click Sign In and enter the email and password linked to your LifeLock subscription.
• This will take you to your dashboard.

Step 2: Go to the Subscription Page

• Once you’re in the dashboard, click on My Subscriptions or My Account.
• You will see a list of active Norton and LifeLock products.

Step 3: Turn Off Auto-Renewal

• Find your LifeLock subscription in the list.
• Click Manage Subscription or Manage Renewal.
• Select Turn Off Auto-Renewal.
• Norton may ask you to confirm your choice or present retention offers—simply proceed.

Step 4: Confirm Cancellation

• A confirmation message will appear showing that auto-renewal is now disabled.
• You may receive an email verifying your cancellation.
• Keep this email for your records in case of billing disputes.

How to Cancel If You Purchased Through a Store or Third Party

If you bought LifeLock via:

1. Google Play (Android)

• Open Google Play Store → Profile → Payments & Subscriptions
• Select LifeLock → tap Cancel Subscription

2. Apple App Store (iPhone/iPad)

• Open Settings → tap your name → Subscriptions
• Select LifeLock → choose Cancel Subscription

3. Retail Stores or Partners

You may need to contact the reseller (Amazon, Best Buy, telecom providers, etc.) to cancel

Requesting a Refund

If you were charged for auto-renewal recently, Norton sometimes offers refunds.

• Visit Norton Support → Contact Us
• Select Billing & Subscription
• Ask for a refund (availability varies by region and subscription type)

Final Thoughts

Cancelling a Norton LifeLock subscription is quick and simple when done through your Norton account dashboard. Just disable auto-renewal, confirm the cancellation, and keep the confirmation email for peace of mind.